Real Estate
Agency Disclosure
Real Estate
Working with Real Estate Agents
When buying or selling real
estate, you may find it helpful
to have a real estate agent
assist you. Real estate agents
can provide many useful services
and work with you in different
ways. In some real estate
transactions, the agents work
for the seller. In others, the
seller and buyer may each have
agents. And sometimes the same
agents work for both the buyer
and the seller. It is important
for you to know whether an agent
is working for you as your agent
or simply working with you while
acting as an agent of the other
party.
This article addresses the
various types of working
relationships that may be
available to you. It should help
you decide which relationship
you want to have with a real
estate agent. It will also give
you useful information about the
various services real estate
agents can provide buyers and
sellers, and it will help
explain how real estate agents
are paid.
SELLERS
Seller's Agent
If you are selling real estate,
you may want to "list" your
property for sale with a real
estate firm. If so, you will
sign a "listing agreement"
authorizing the firm and its
agents to represent you in your
dealings with buyers as your
seller's agent. You may also be
asked to allow agents from other
firms to help find a buyer for
your property.
Be sure to read and understand
the listing agreement before you
sign it.
Duties to Seller:
The listing firm and its agents
must
- promote your best interests
- be loyal to you
- follow your lawful instructions
- provide you with all material
facts that could influence your
decisions
- use reasonable skill, care and
diligence
- account for all monies they
handle for you.
Once you have signed the listing
agreement, the firm and its
agents may not give any
confidential information about
you to prospective buyers or
their agents without your
permission so long as they
represent you. But until you
sign the listing agreement, you
should avoid telling the listing
agent anything you would not
want a buyer to know.
Services and Compensation:
To help you sell your property,
the listing firm and its agents
will offer to perform a number
of services for you. These may
include:
- helping you price your
property
- advertising and marketing your
property
- giving you all required
property disclosure forms for
you to complete
- negotiating for you the best
possible price and terms
- reviewing all written offers
with you
- otherwise promoting your
interests.
For representing you and helping
you sell your property, you will
pay the listing firm a sales
commission or fee. The listing
agreement must state the amount
or method for determining the
commission or fee and whether
you will allow the firm to share
its commission with agents
representing the buyer.
Dual Agent
You may even permit the listing
firm and its agents to represent
you and a buyer at the same
time. This "dual agency
relationship" is most likely to
happen if an agent with your
listing firm is working as a
buyer's agent with someone who
wants to purchase your property.
If this occurs and you have not
already agreed to a dual agency
relationship in your listing
agreement, your listing agent
will ask you to sign a separate
agreement or document permitting
the agent to act as agent for
both you and the buyer.
It may be difficult for a dual
agent to advance the interests
of both the buyer and seller.
Nevertheless, a dual agent must
treat buyers and sellers fairly
and equally. Although the dual
agent owes them the same duties,
buyers and sellers can prohibit
dual agents from divulging
certain confidential information
about them to the other party.
Some firms also offer a form of
dual agency called "designated
agency" where one agent in the
firm represents the seller and
another agent represents the
buyer. This option (when
available) may allow each
"designated agent" to more fully
represent each party.
If you choose the "dual agency"
option, remember that since a
dual agent's loyalty is divided
between parties with competing
interests, it is especially
important that you have a clear
understanding of
- what your relationship is with
the dual agent
- what the agent will be doing
for you in the transaction.
BUYERS
When buying real estate, you may
have several choices as to how
you want a real estate firm and
its agents to work with you. For
example, you may want them to
represent only you (as a buyer's
agent). You may be willing for
them to represent both you and
the seller at the same time (as
a dual agent). Or you may agree
to let them represent only the
seller (seller's agent or
subagent). Some agents will
offer you a choice of these
services. Others may not.
Buyer's Agent
Duties to Buyer:
If the real estate firm and its
agents represent you, they must:
- promote your best interests
- be loyal to you
- follow your lawful instructions
- provide you with all material
facts that could influence your
decisions
- use reasonable skill, care and
diligence
- account for all monies they
handle for you.
Once you have agreed (either
orally or in writing) for the
firm and its agents to be your
buyer's agent, they may not give
any confidential information
about you to sellers or their
agents without your permission
so long as they represent you.
But until you make this
agreement with your buyer's
agent, you should avoid telling
the agent anything you would not
want a seller to know.
Unwritten Agreements:
To make sure that you and the
real estate firm have a clear
understanding of what your
relationship will be and what
the firm will do for you, you
may want to have a written
agreement. However, some firms
may be willing to represent and
assist you for a time as a
buyer's agent without a written
agreement. But if you decide to
make an offer to purchase a
particular property, the agent
must obtain a written agency
agreement. If you do not sign
it, the agent can no longer
represent and assist you and is
no longer required to keep
information about you
confidential. Furthermore, if
you later purchase the property
through an agent with another
firm, the agent who first showed
you the property may seek
compensation from the other
firm.
Be sure to read and understand
any agency agreement before you
sign it.
Services and Compensation:
Whether you have a written or
unwritten agreement, a buyer's
agent will perform a number of
services for you.
These may
include helping you:
- find a suitable property
- arrange financing
- learn more about the property
- other-wise promote your best
interests.
If you have a written agency
agreement, the agent can also
help you prepare and submit a
written offer to the seller.
A buyer's agent can be
compensated in different ways.
For example, you can pay the
agent out of your own pocket. Or
the agent may seek compensation
from the seller or listing agent
first, but require you to pay if
the listing agent refuses.
Whatever the case, be sure your
compensation arrangement with
your buyer's agent is spelled
out in a buyer agency agreement
before you make an offer to
purchase property and that you
carefully read and understand
the compensation provision.
Dual Agent
You may permit an agent or firm
to represent you and the seller
at the same time. This "dual
agency relationship" is most
likely to happen if you become
interested in a property listed
with your buyer's agent or the
agent's firm. If this occurs and
you have not already agreed to a
dual agency relationship in your
(written or oral) buyer agency
agreement, your buyer's agent
will ask you to sign a separate
agreement or document permitting
him or her to act as agent for
both you and the seller. It may
be difficult for a dual agent to
advance the interests of both
the buyer and seller.
Nevertheless, a dual agent must
treat buyers and sellers fairly
and equally. Although the dual
agent owes them the same duties,
buyers and sellers can prohibit
dual agents from divulging
certain confidential information
about them to the other party.
Some firms also offer a form of
dual agency called "designated
agency" where one agent in the
firm represents the seller and
another agent represents the
buyer. This option (when
available) may allow each
"designated agent" to more fully
represent each party.
If you choose the "dual agency"
option, remember that since a
dual agent's loyalty is divided
between parties with competing
interests, it is especially
important that you have a clear
understanding of:
- what your relationship is with
the dual agent
- what the agent will be doing for
you in the transaction.
- This can best be accomplished by
putting the agreement in writing
at the earliest possible time.
Seller's Agent Working With a
Buyer
If the real estate agent or firm
that you contact does not offer
buyer agency or you do not want
them to act as your buyer agent,
you can still work with the firm
and its agents. However, they
will be acting as the seller's
agent (or "subagent"). The agent
can still help you find and
purchase property and provide
many of the same services as a
buyer's agent. The agent must be
fair with you and provide you
with any "material facts" (such
as a leaky roof) about
properties.
But remember, the agent
represents the seller—not you—
and therefore must try to obtain
for the seller the best possible
price and terms for the seller's
property. Furthermore, a
seller's agent is required to
give the seller any information
about you (even personal,
financial or confidential
information) that would help the
seller in the sale of his or her
property. Agents must tell you
in writing if they are sellers'
agents before you say anything
that can help the seller. But
until you are sure that an agent
is not a seller's agent, you
should avoid saying anything you
do not want a seller to know.
Sellers' agents are compensated
by the sellers.
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